Summit Agenda

Keynote Opening: The coming revolution in Process Automation

• Martin Weis, EY, Robotics/RPA Advisory Lead

Hungary solidifies position on SSC Map

• Kis Tunde, Director , HIPA, Hungarian Investment Promotion Agency

Fresh Perspectives and First Impressions: Newest Investors in CEE's SSC/Business Processes sector:

5 Panelists:

• 1) Henri Jääskeläinen, Site Manager, Nordcloud (Finnish IT firm, new in Poznan)

• 2) Jørgen Lislerud, Sr. Managing Director, Circle K Business Centre SIA (Riga)

• 3) Adriana Lecu, Head of Branch, Allianz Technology - Actuarial Support Services (Romania)

• 4) Áron Sógor - Senior Director of Engineering, Cloudera, Budapest

Panel: Moving from “support” to “strategic”.

Getting the CFO as key business partner to drive SSC super value-add. Overcoming the back-office mindset – and putting your SSC at the centre of the global enterprise.

Panelists:

• 1) Marius Ivanauskas, Head of Global Services & Operations Lithuania, Telia Company

• 2) Marcin Nowakowski, Program Manager, BNP Paribas Securities Services, Warsaw

• 3) Maciej Piwowarczyk, Senior Director, Global Business Services, Discovery Communications

The Future of Global Business Services, Arjen Sader, GBS expert, Dentons

The fastest & easiest RPA for SAP – see Winshuttle RPA 'live' - Tim Woodhouse, Strategic Sales Shared Services & GBS.

InSourcing – How to reverse the Outsourcing decision and bring services back in-house, 4Synchronicity, Mariusz Szalaj

RPA and Next-Gen Automation processes - Cognizant Technology Solutions

• Bart Van der Mark Conversational AI Lead Europe Cognizant Technology Solutions

IT/Tech solutions to improve Control and Profitability of your SSC - KPMG

“Take your VAT Reporting to the next level”
- Casper Winkelman, Sovos Compliance

Location Spotlight City: City of Iasi, Romania

Location Spotlight Country: Hungary (HIPA)

Location Partner City: City of Lodz.

Challenges of data quality management in times of Big Data for finance,
- Oscar Reitsma, Business Director EMEA,
Transparent Solutions B.V.

Location Spotlight City: Country of Latvia

Site Visits (2 choices):

• 1) FRISTA RETAIL BUSINESS CENTER

• 2)