WINNERS and SHORT LIST 2021

29 Winners at 10th annual CEE Business Services Summit & Awards

2022:
217 top execs from 79 Business Services Centers across CEE attended InPerson the 10th annual CEE Business Services Summit & Awards, with an additional 173 attending online.

167 top companies were Short-Listed as finalists in 29 Awards categories.

In a tight competition among world-class firms, votes from our 24-member VIP Jury were combined with our Popular Vote from all attendees via the Brella platform. The combined voting distinguished the following winners:

Top Diversity & Inclusion Initiative: Danske Bank Lithuania
Most “Dynamically Developing” City – CEE: Vilnius
Most “Dynamically Developing” City – Poland: Gdansk/Gdynia (Trojmiasto)
Emerging City of the Year – CEE (ex-Poland): Kaunas
Best University-Business Cooperation of the Year: ON Semiconductor
Top Process-Automation Implementation of the Year: Holcim European Business Services
Most-promising New-entrant BSC – Hungary: TK Elevator Solution Center Europe
Most-promising New-entrant BSC – Poland: Moderna International Business Services
Most-promising New-entrant BSC – Lithuania: Dexcom Lithuania
Most Transformed Workplace: Amerisource Bergen/World Courier
Business Services Firm – Baltics: Telia Global Services Lithuania
Business Services Firm – Hungary: Citibank Europe plc Hungarian Branch office
Business Services Firm – Romania: NESS
Business Services Firm – Czech: ABInBev
Business Services Firm – Slovakia: ING Business Shared Services
Business Services Firm – Warsaw: TCS (Tata Consultancy Services)
Business Services Firm – Kraków: IG Group
Business Services Firm – Wrocław: SSAB Poland
Business Services Firm – Poznań: Lumen Technologies
Business Services Firm – Gdansk/Gdynia: Arla Global Shared Services
Business Services Firm – Katowice: SD Worx
Business Services Firm – Lodz: Fujitsu Technology Solutions
Top Digital Transformation Services Provider: DIGITALL
Top Employer Branding Initiative – CEE: ExxonMobil Czech Republic (“Red Bull Racing Honda Experience”)
Top CSR Initiative – Poland: Alcon („Alcon in Action: Razem Foundation”)
Top CSR Initiative – CEE: AmerisourceBergen („Value-Based Strategic partnerships with nonprofits”)
Top BSC HR Director – CEE: Ewa Szalewska, Heineken Global Shared Services
Business Centre Director – BSC – CEE: Marius Ivanauskas, Telia Global Services Lithuania
Business Centre Director – BSC – Poland: Akos Magyari, Heineken Global Shared Services.

This 10th annual event was MC’ed by Thom Barnhardt and Klaudia Archimowicz (VeritaHR) and organized by CEE Business Media.

The Awards were preceded by the 2-day Summit, with 55 Panelists and Speakers on topics top-of-mind for BSC execs: Cybersecuity, Business Continuity, Process Automation, Workplace Strategies, Locations Strategies, Working Capital Management and Automation, and Nearshoring.

Partners of the event included: UiPath, Just Join IT, Tata Consultancy Services, Invest Lithuania, City of Riga, Invest in Pomerania, Adaptive Strategic Advisory, Itelence, PWC, Winshuttle, Steelcase, BARR, and IAG GBS.

Attendees: Top execs from the region’s leading Business Services Centres attended, including from Poland, Lithuania, Latvia, Romania, Hungary, Czech Republic, Slovakia, Bulgaria, and Ukraine. Additional guests joined from UK, USA, France, Germany, Austria, Holland, Belgium, Denmark, Switzerland, Sweden, Finland, and Australia.

Companies attending included:

3M, ABB, ABInBEV, Adaptive, Adecco, Aebi Schmidt Polska, AICPA & CIMA, Akzo Nobel, Alcon Polska, Alliance for Recruitment, Allianz Services Romania, Allnex GBS, Amcham Slovakia, Amerisource Bergen/World Courier (Lithuania), Antal, AON, Aptiv, Avon, BARR Bydgoszcz, CFO Automation Experience, Childrens Charity, Citco Governance Services Lithuania, Poznan (City), Cognizant, Colliers, Coloplast, Corning Hungary Kft, CTOTech, Curium Pharma, CushmanWakefield, CzechInvest, Danish Crown, Danske Bank, Deutsche Telekom IT Solutions Slovakia, Deutsche Telekom Services Europe Slovakia, Dexcom Lithuania, Diebold Nixdorf, Digitall, Directum, Dyson, Eaton Enterprises (Hungary), EDC Debrecen Urban and Economic Development Center, Euroclear, Europaproperty, Extind Iasi, ExxonMobil Business Support Center Hungary Ltd, EY, EY Global Delivery Services, Flowserve, Friesland Campina, Getinge, Givaudan, Heineken, HOA Hungary, Holcim European Business Services, HSBC Service Delivery (Polska), Husqvarna Group, IAG GBS, IBA Group, IFF, IG, Imperial Brands, ING Business Shared Services, Invest Lithuania, IPSEN, Itelence, JTI GBS Poland, JustJoin IT, Kaunas IN, KPMG Tanácsadó, Riga (City), LIAA (Latvia Investment Agency), Linklaters, Lion’s Head, Lodz (City), Lumen Technologies Poland, Marsh, MassMutual, MetLife, Moderna, Nasdaq, NESS Romania, Nordea Bank, OMV Austria, Orange, PKN Orlen, Pepsico Global Business Services Poland, PKP Energetyka CUW, PMI, Precisely, Process Solutions BPO, PWC, PWC Lviv, Randstad Sourceright, Remarkable Ones, SARIO, SD Worx, Shell, Skandinaviska Enskilda Banken (SEB), Slovak Investment and Trade Development Agency (SARIO), Societe Generale Global Solution Centre, Sony Music Entertainment, Standard Chartered, Steelcase, Sterling Outsourcing, SwissRe, TCS, TE Connectivity, TELIA, Thermo Fisher Scientific, Thyssenkrupp Group Services Gdańsk, TK Elevator Solution Center Europe, Transparent, Trumpf Shared Services, UiPath, Unicef, Verita HR, Wella, Western Union, Winshuttle, Worldline Financial Services (Europe), and Zurich Insurance.

Save the Date: 8-9 March 2023 for the 11th annual CEE Business Services Summit & Awards.

129 Companies Short-Listed for CEE Business Services Awards, in the following Categories:

Top Diversity and Inclusion Initiative:

AICPA & CIMA
Cognizant (GB) Limited (Latvia)
Danske Bank Lithuania
Diageo Zrt.
ExxonMobil Hungary
Franklin Templeton
Fujitsu Technology Solutions
HSBC Service Delivery (Polska)
Linklaters Poland
Nasdaq Global Technology and Business Services Vilnius
State Street International GmbH Poland
Thermo Fisher Scientific Hungary

Most “Dynamically Developing” City – CEE
Debrecen
Rīga
Vilnius

Most “Dynamically Developing” City – Poland
Bydgoszcz
Lodz
Poznan
Katowice
Tricity

Emerging City of the Year – CEE
Chisinau
Debrecen
Kaunas
Olomouc (Czech)

Best University-Business Cooperation of the Year
Accenture Danubia Advanced Technology Center
Citco Vilnius
Future for Electronics (Kaunas) (Continental Automotive; HELLA Lithuania; Kitron; Littelfuse LT; Teltonika Networks)
Debrecen Business Service Centers Roundtable
Harman International Ltd.
IBM Slovensko,
Moody`s
ON Semiconductor
Tata Consultancy Services Ltd. Hungary Branch
Western Union Lithuania

Top Process-Automation Implementation of the Year
Aptiv
Avis Budget Group
Citco Vilnius
Cognizant Technology Solutions
Corning Hungary
LafargeHolcim European Business Services
PKP ENERGETYKA CUW
Stefanini
Tata Consultancy Services Ltd. Hungary Branch
Tesco Business Services & Technology
ThyssenKrupp Gdańsk

Most-Promising New-entrant BSC of the Year
Aebi Schmidt Polska
Alter Domus
Comdata Hungary
Dexcom Lithuania
EPAM
ITELENCE
Moderna International Business Services
SD Worx Poland
TK Elevator Solution Center Europe
Trivium Packaging BSC Kft.
UAB Accenture Lithuania
Zimmer Biomet

Most-Transformed Workplace of the Year – CEE
ABInBev
Alcon
AmerisourceBergen/World Courier (Lithuania)
Cognizant Technology Solutions
Danske Bank A/S Lithuania Branch
EPAM Systems (Poland)
ExxonMobil Hungary
LafargeHolcim European Business Services
Marsh, European Business Support Centre
ON Semiconductor Slovakia
Rocket Software
SEB Global Services Center in Riga and Vilnius
Stefanini
Telia Global Services Lithuania
thyssenkrupp Group Services Gdańsk
Worldline Financial Services EU

Business Services Firm of the Year – Baltics
allnex Latvia SIA
AmerisourceBergen / World Courier (Lithuania)
Circle K Business Centre
Citco Vilnius
SEB Global Services in Riga and Vilnius
SIA Tieto Latvia (TietoEVRY group)
Telia Global Services Lithuania

Business Services Firm of the Year – Hungary
AGCO Hungary Kft
Citibank Europe plc Hungarian Branch Office
Corning Hungary
Cushman & Wakefield (Portfolio Services Centre Budapest)
Diageo Zrt.
Process Solutions LTD.

Business Services Firm of the Year – Romania
Allianz Services Romania
Ness
Societe Generale Global Solution Centre

Business Services Firm of the Year – Czech
ABInBev
Deutsche Telekom Services Europe Czech Republic
ExxonMobil Czech Republic
IBA CZ

Business Services Firm of the Year – Slovakia
Deutsche Telekom IT Solutions Slovakia
Deutsche Telekom Services Europe Slovakia
IBM Slovensko
ING Business Shared Services
Swiss Re

Business Services Firm of the Year – Warsaw
Marsh, European Business Support Centre
MoneyGram Poland
Tata Consultancy Services Ltd.
Worldline Finacial Services

Business Services Firm of the Year – Kraków
Aptiv
IG Group Poland
PepsiCo Global Business Services Poland Sp. z o.o.
IAG GBS
TTEC

Business Services Firm of the Year – Wrocław
SSAB Poland
Oras
Toyota Motor Europe (Shared Service Centre)

Business Services Firm of the Year – Poznań
Duni EFF
Lumen Technologies

Business Services Firm of the Year – Gdansk/Gdynia
7N
Arla Global Shared Services
Hapag-Lloyd
thyssenkrupp Group Services Gdańsk
Wipro IT Services Poland

Business Services Firm of the Year – Katowice
Aebi Schmidt Polska
SD Worx

Business Services Firm of the Year – Lodz
Fujitsu Technology Solutions
Infosys Poland

Top Digital Transformation Services Provider – pan-European
DIGITALL
ELEKS
Stefanini

Top Employer Branding Initiative – CEE
Arla Global Shared Services
ExxonMobil Czech Republic
Franklin Templeton
PepsiCo Global Business Services Poland
Ness
SEB Global Services Centre in Riga and Vilnius
Tieto Latvia (TietoEVRY group)
State Street Bank International GmbH, Poland Branch
Telia Global Services Lithuania
Thermo Fisher Scientific Hungary
thyssenkrupp Group Services Gdańsk

Top CSR Initiative of the Year – Poland
Alcon
Credit Suisse (Poland)
IG Group Poland

Top CSR Initiative of the Year – CEE
Accenture Danubia Advanced Technology Center
Allianz Services Romania
AmerisouceBergen/ World Courier (Lithuania)
Danske Bank Lithuania
Diageo Zrt.
Eaton Business Service Center
ELEKS
ExxonMobil Hungary
IBA Group
IBM Slovensko
Nasdaq Global Technology and Business Services Vilnius
Școala informală de IT (Educație informală SA)
Société Générale (SG) Global Solution Centre (GSC) Romania
Visma Lithuania

Top BSC HR Director of the Year – CEE
Circle K Business Centre
Cognizant Technology Solutions
Danske Bank
HEINEKEN Global Shared Services (Kraków)
Nasdaq Technology and Business Services in Vilnius

Business Centre Director of the Year – BSC – CEE
Aptiv
Circle K Business Centre
Corning Hungary
Deutsche Telekom Services Europe Slovakia
JTI

Tata Consultancy Services Ltd. Hungary Branch
Telia Global Services Lithuania

Business Centre Director of the Year – BSC – Poland
Credit Suisse (Poland)
HEINEKEN Global Shared Services (Kraków)
IG group Poland
Lumen Technologies

2021:
Most “Dynamically Developing” City – CEE:
Riga – WINNER
Bratislava
Debrecen
Iasi
Lviv
Vilnius
Most “Dynamically Developing” City – Poland:
Poznań – WINNER
Bydgoszcz
Katowice
Tricity
Emerging City of the Year – CEE (ex-Poland):
Debrecen – WINNER
Košice