The Forum 2015 | CEE Shared Services And Outsourcing Awards 
31 January 2019
Hotel Intercontinental, Warsaw


CEE Shared Services And Outsourcing Awards, 31 February 2019

  • 8:45 - 9:15
    Registration and Networking
  • 9:15 – 10:15
    Making the decision: What goes on behind the scenes?
    Newest Investors in CEE's SSC/BPO sectors, and R&D: How did they decide? Newest investors in the CEE region explain the dynamics of their decision-making – and next steps in their expansion.
    • Søren Stranne, R&D Site Director
      Demant Technology Centre
    • Joanna Bensz, Country Manager Poland
    • photo Vic Khan, Practice Director
    • photo Rosita Vasilkeviciute, Head of Global Service Lithuania
      Danske Bank
  • 10:15 - 10:45
    Coffee Break
  • 10:45 - 11:45
    Stage II: Growing from start-up into a globally strategic SSC/CoE operation.
    Real experiences and case studies. Session with Centre Managers, and operational insights.
    • Richard Piskorz, Head of Operations, Asset & Fund Services
      BNP Paribas Securities Services
    • Michael Kennedy, Securities Technology
      Goldman Sachs
    • Maciej Piwowarczyk,
      Managing Director, Head of EMEA Global Business Services
      CBRE Corporate Outsourcing
    • Scott Newman, General Manager and Vice-President
      State Street
      Cisco Systems
  • 11:45 - 12:00
    State of the nation: Finance Talent in 2016

    ACCA, the global body for professional accountants, has recently embarked on one of the largest ever research programmes of finance talent management practices. The aim of the programme over the next two years is to look and identify the most relevant talent management trends and priorities particularly in light of shared service and outsourcing adoption. This presentation shares some initial findings from a recent global survey of finance professionals on talent development in finance.

    • photo Jamie Lyon, Head of Corporate Sector
  • 12:00 - 13:00
    Multi-Location Consolidation of In-House Services to one Provider/Location; And Transitioning from InHouse to Third-party service provider:

    • photo Wojciech Faszczewski, Vice President
      Coloplast Business Centre, sp. z o.o.
    • photo Rob Larsen, Director Finance Operations
      Universal Music Group
    • photo Krystian Bestry, Chief Executive Officer
      Adaptive Solutions & Advisory Group
    • photo Akos Csernus,Managing Director, International Delivery Centers
      WNS Global Services
  • 12:00 - 13:00
    Thought Leadership and Services Showcases – Break-out Sessions

    Services and products for the SSC/BPO sector to boost profitability, efficiency and control. 2 Tracks of 4 speakers each. 20 minute teaser-sessions of solutions for SSC operators:

    Break-Out Room I:

    • 12:00 – 12:20 Workspace management and Office fitout - Kinnarps
    • 12: 20 – 12:40 Key challenges in the GBS, Shared Services and Outsourcing industry – ACCA

    • From talent management to leveraging technology, this presentation will look at what are the key challenges facing Shared Services and Outsourcing practitioners in Finance and Accounting both now and over the next couple of years. It will also discuss how ACCA is looking to help business leaders prepare for these challenges through our new qualifications and extensive research programmes. Presentation by: David Hand, Head of Global Business Services, ACCA

    Break-Out Room II:

    • Real estate solutions for the SSC/BPO sector - Vastint
    • Connecting with Candidates: Tools and Trends – CPL Integrated Services

    • 12:45 Press Briefing: Finance Talent Media briefing – ACCA. Meeting organised for Media representatives aimed to highlight the key findings of “State of the Nation: Finance Talent in 2016” study and showcase the biggest challenges faced by the GBS industry and how ACCA is helping companies to address them.

  • 13:00 - 14:15
    Networking Luncheon
  • 14:15 - 15:45
    Site Visits:
    Shared Services centres, BPO centres, and IT/R&D centres.
    We will have 3 optional site visits – all based in Warsaw – for our guests. Limited to first 15 participants per site visit (available only to those registered for both Gala+Forum). Drivers will leave Hotel Intercontinental at 14:15, to arrive at 14:30 at the Site Visit. One hour site visit, management briefing, and operations tour. Drivers leave site at 15:30, to arrive back at Hotel Intercontinental at 15:45. Site visit registration closes 29 January.)

    MoneyGram, a NASDAQ-listed company, moved vast majority of processes in whole or in part to Warsaw, and has placed over 20% of its workforce in Warsaw.


    KMD Poland is a subsidiary to KMD A/S – one of Denmark’s leading IT and software companies who create and deliver IT solutions for public administration, government, and private markets. On 2 November 2015 KMD held its opening reception to debut their new Warsaw location.


    Kinnarps is a family driven Swedish company offering workspace interior solutions, with 200 showrooms all over Europe. Kinnarps has full control over the complete chain, from sourcing of raw materials, production, logistics, delivery to installation and after service. Kinnarps has become a global company meeting customers’ expectations not only for the items of furniture, but also for the entire range of related services. In Poland Kinnarps is a recognized expert on design and ergonomics of office environment, and provides solutions to many SSC/BPO firms in Poland and CEE. This Site Visit is primarily focused on workspace interior solutions for employees.


CEE Shared Services And Outsourcing Awards 2019

Location: Hotel Intercontinental Warsaw, Poland
Date: 1st February, 2019
Time: 18:30-24:00
Attendees: 320+
Dress Code: Black Tie (formal attire)

Management of Shared Services centres and BPO/ITO centres receive 15% discount off single ticket prices for both Gala and Forum.

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