The Forum | CEE Shared Services And Outsourcing Awards 
31 January-1stFebruary 2018
Hotel Intercontinental, Warsaw


2nd annual

HR in SSC Forum”

31st January, 2018


2nd annual "HR in SSCs Forum" is 100% focused on decision-makers in the HR departments of SSCs (Directors, Managers, Recruiters, senior staff) to exchange experiences and learn from each other. We will have more than 16 top Panelists from HR divisions of SSCs. Our Forum is a platform for education and integration, specifically tailored to the unique issues and demands of large Business Services (SSC, BPO, ITO, CoE) companies in the CEE region.


8:00 – 9:00am Networking Breakfast, Coffees and Registration


9:15 – 9:45 Keynote Opening: The Future of Work


9:45 – 10:15 Panel: 27 Ideas for integrating and onboarding new staff.

Panelists: 4 HR Directors of SSCs:

1) ________________________________

2) ________________________________

3) ________________________________

4) ________________________________


10:15 – 10:30 Salary Survey and fresh research on CompensationTrends


10:30 – 11:00 Coffees and Networking


11:00 – 11:30 Panel: Employer Branding: Ideas and examples; tactics and trends.

Panelists: HR Directors of SSCs:

1) ________________________________

2) ________________________________

3) ________________________________

4) ________________________________


11:40 – 12:45 6 Break-out sessions on bespoke Topics (in 2 Separate Break-out Rooms)

Topics:

Break-Out Room I:

11:40 – 12:00 The Office Decision (and the growing influence of the HR Director)

12:05 – 12:25 OfficeFurniture and Work Environment.

12:30 – 12:50 The Changing Face of Benefits


Break-Out Room II:

11:40 – 12:00 AI recruiting in HR

12:05 – 12:25 Legal: Latest Issues in personal Data protection

12:30 – 12:50 Software Solutions for HR


12:45 – 13:45 Networking Luncheon

13:45 – 14:30 Disruptive Recruitment tools, social media channels and word-of-mouth:

Your new favorite allies? How to compress hiring time and boost recruitment-process efficiency.

Presentation: SSC Heroes Hungary and Poland

Panelists: University Placement Officers; University Marketing; The Role of Internships

1) ________________________________

2)________________________________

3) ________________________________

14:30 – 15:15 Panel: 19 ideas to reduce turnover/rotation and to build loyalty.

Learning from the Leavers: Exit Interviews as Opportunities

Panelists: HR Directors of SSCs with CaseStudies

1) ________________________________

2)________________________________

3) ________________________________

4) ________________________________


15:15 – 16:00 Coffee and Networking and Close of “HR in SSC” Conference








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CEE Shared Services And Outsourcing Awards 2018

Location: Hotel Intercontinental Warsaw, Poland
Date: 1st February, 2018
Time: 18:30-24:00
Attendees: 320+
Dress Code: Black Tie (formal attire)

Management of Shared Services centres and BPO/ITO centres receive 25% discount off single ticket prices for both Gala and Forum.

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