Summit Agenda | CEE Shared Services And Outsourcing Awards 
31 January 2019
Hotel Intercontinental, Warsaw


Summit Agenda


  • 8:00
    Networking Breakfast, Coffees and Registration
  • 9:15 – 9:30

    Keynote Opening: The coming revolution in Process Automation

    • Martin Weis, EY, Robotics/RPA Advisory Lead
  • 9:30 – 9:35

    Hungary solidifies position on SSC Map

    • Kis Tunde, Director ,
      HIPA, Hungarian Investment Promotion Agency

  • 9:35 – 10:30

    Fresh Perspectives and First Impressions: Newest Investors in CEE's SSC/Business Processes sector:

    5 Panelists:

    • 1) Henri Jääskeläinen, Site Manager, Nordcloud (Finnish IT firm, new in Poznan)
    • 2) Jørgen Lislerud, Sr.
      Managing Director,
      Circle K Business Centre SIA (Riga)

    • 3) Adriana Lecu,
      Head of Branch,
      Allianz Technology
      - Actuarial Support Services (Romania)

    • 4) Áron Sógor - Senior Director of Engineering, Cloudera, Budapest
  • 10:30 - 11:00
    Coffees and Networking
  • 11:00 – 11:45

    Panel: Moving from “support” to “strategic”.

    Getting the CFO as key business partner to drive SSC super value-add. Overcoming the back-office mindset – and putting your SSC at the centre of the global enterprise.

    Panelists:

    • 1) Marius Ivanauskas, Head of Global Services & Operations Lithuania, Telia Company
    • 2) Marcin Nowakowski, Program Manager, BNP Paribas Securities Services, Warsaw
    • 3) Maciej Piwowarczyk, Senior Director, Global Business Services, Discovery Communications
  • 11:45 – 13:00
    BreakOut Sessions (12)
  • Break-Out Room I:
    11:50 - 12:10

    The Future of Global Business Services, Arjen Sader, GBS expert, Dentons

    12:15 - 12:35

    The fastest & easiest RPA for SAP – see Winshuttle RPA 'live' - Tim Woodhouse, Strategic Sales Shared Services & GBS.

    12:40 - 13:00

    InSourcing – How to reverse the Outsourcing decision and bring services back in-house, 4Synchronicity, Mariusz Szalaj

    Break-Out Room II:
    11:50 - 12:10

    RPA and Next-Gen Automation processes - Cognizant Technology Solutions

    • Bart Van der Mark Conversational AI Lead Europe Cognizant Technology Solutions
    12:15 - 12:35

    IT/Tech solutions to improve Control and Profitability of your SSC - KPMG

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    Break-Out Room III:
    11:50 - 12:10

    “Take your VAT Reporting to the next level”
    - Casper Winkelman, Sovos Compliance

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    12:15 - 12:35

    Location Spotlight City: City of Iasi, Romania

    12:40 - 13:00

    Location Spotlight Country: Hungary (HIPA)

    Break-Out Room IV:
    11:50 - 12:10

    Location Partner City: City of Lodz.

    12:15 - 12:35

    Challenges of data quality management in times of Big Data for finance,
    - Oscar Reitsma, Business Director EMEA,
    Transparent Solutions B.V.

    12:40 - 13:00

    Location Spotlight City: Country of Latvia

  • 13:00 - 14:00
    Networking Luncheon
  • 14:00 – 15:30

    Site Visits (2 choices):

    • 1) FRISTA RETAIL BUSINESS CENTER
    • 2)
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CEE Shared Services And Outsourcing Awards 2019

Location: Hotel Intercontinental Warsaw, Poland
Date: 1st February, 2019
Time: 18:30-24:00
Attendees: 320+
Dress Code: Black Tie (formal attire)

Management of Shared Services centres and BPO/ITO centres receive
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% discount off single ticket prices for both Gala and Forum.

Awards Sponsors:


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Investment Agency Partners:

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Associate Sponsors:

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Auditor:

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