Summit Agenda | CEE Shared Services And Outsourcing Awards 
31 January-1stFebruary 2018
Hotel Intercontinental, Warsaw


Summit Agenda


CEE SSC Summit Agenda

1st February, 2018


8:30 Coffees and Registration


9:15 – 9:45 Opening Keynote: 7 Trends disrupting – or reinforcing! - the SSC model

9:45 – 10:30 Fresh Perspectives and First Impressions: Newest Investors in CEE's SSC/Business Processes sector:

5 Panelists:

1) ________________________________

2) ________________________________

3) ________________________________

4) ________________________________

5) ________________________________


10:30 – 11:00 Coffees and Networking


11:00 – 11:45 Panel: Moving from “support” to “strategic”.

Getting the CFO as key business partner to drive SSC super value-add. Overcoming the back-office mindset – and putting your SSC at the centre of the global enterprise.

Panelists:

1) ________________________________

2)________________________________

3) ________________________________

4) ________________________________



11:45 – 13:00 BreakOut Sessions (12):

Break-Out Room I:

11:50 – 12:10 David vs. Goliath. How a small SSC can compete with a mega SSC.

12:15 - 12:35 Launch Lessons: Planning and Launching your SSC in CEE.

12:40 - 13:00 InSourcing – How to reverse the Outsourcing decision and bring services back in-house.

Break-Out Room II:

11:50 – 12:10 RPA and Next-Gen Automation processes

12:15 - 12:35 BPO: When and how to hive off select processes to an Outsourcer

12:40 - 13:00 SSC Growth Strategies. Developing a Center-of-Excellence strategy to add maximum value

Break-Out Room III:

11:50 – 12:10 Transforming your Work Environment – and its impact on reducing Turnover

12:15 - 12:35 HR: Disruptive recruitment tools to maximize hiring efficiency – SSC Heroes Poland and Hungary

12:40 - 13:00 Location Spotlight Country: Hungary (HIPA)

Break-Out Room IV:

11:50 – 12:10 Location Spotlight City: Lodz. And 2nd City Options: What to do when you outgrow your first location?

12:15 - 12:35 Purchase-to-Pay Automation Solutions. Continuous Improvements within P2P processes

12:40 - 13:00 Global E-Invoicing: The next challenge for SSCs


13:00 – 14:00 Networking Luncheon

14:00 - 15:30 Site Visits (3 choices):

14:00 – 15:00 RPA Workshop. Deep-dive into “next-gen” automation.


 




CEE Shared Services And Outsourcing Awards 2018

Location: Hotel Intercontinental Warsaw, Poland
Date: 1st February, 2018
Time: 18:30-24:00
Attendees: 320+
Dress Code: Black Tie (formal attire)

Management of Shared Services centres and BPO/ITO centres receive 25% discount off single ticket prices for both Gala and Forum.

Copyright 2013-2017
CEE Shared Services
And Outsourcing Awards

Design by
GlobalVanet