Location: Warsaw, Poland InPerson; online via Brella

While most guests will attend InPerson, we are pleased to have Online Attendees via the robust and highly-interactive Brella platform.

The full Event takes place at the Hotel Intercontinental in Warsaw, on 2nd floor. We have reserved a small block of special-priced rooms – reservations are on “first-come, first-served” basis. We suggest you reserve IMMEDIATELY, as late March is very, very busy business time in Warsaw. Send Reservation request (with booking code: CeeBSA) to: wrs.reservation@ihg.com. Pricing for 8-9.03.2023: SNGL room with breakfast = 590 PLN net/ per day; DBL room with breakfast = 650 PLN net/ per day.


“As a winner I must say that the award created a lot of value for us as a company, as a country and also this recognition was extremely important and appreciated by all our employees. “ “All was on a high note: professional set up, good atmosphere, good networking and of course a lot of good insights about our sector in CEE region. It was the best industry event I attended in the past 10 years “ “Overall – great experience, tremendous gala, fabulous participants.“ “The Summit was really useful with very interesting content. “ “Very high-profile, very open for discussions and exchange of experiences, opinions, etc. with numerous colleagues from the industry.” “Great event. Very well run. The program on RPA was really relevant and well structured.”


For global firms with operations in western Europe or North America, the 2-day Summit & Awards Gala is a very efficient way to meet key decision makers in CEE’s Shared Services and BPO eco-system. Despite more than 1,000 global corporations already operating business services in CEE, the sector continues to attract investment from world-class firms. Yet the decisions to be made are manifold: location, subsidies/grants, staffing, accounting, tax, and legal issues. Who to work with – and who not to work with.

In addition to officials from more than 15 cities across central Europe, our guests are a font of knowledge about the sector – and can answer key questions, and connect you to the right people within the shared services sectors.

Awards Gala and Summit attendees will include more than 250 top executives from currently-operating business services centers in CEE.

The evening Awards will begin with cocktail reception and networking, followed by the sit-down Dinner and Awards Gala.

Hybrid via Brella: For those guests who prefer to attend online only, our Brella option is excellent – allowing team members to join all Presentations, join discussion groups and organize pre-planned online video meetings with other guests.

InPerson: InPerson attendance is strictly limited to 300. Consequently, we are also restricting Tickets so that BSC Directors have priority.


  • Nominations Showcase Day (insights from leaders of 15 Business Services centres): Day 1 (8 March): €380
  • CEE BSC Summit: Day 2 (9 March): €680
  • Both Summit Days (8-9 March):  €980
  • Awards Ceremony only – CEE Business Services Awards (9 March): €780
  • Full Day 9 March: Summit and evening Awards (9 March): €1380
  • Full Event (Both Summit Days and Awards (8-9 March): €1680


  • Online Only via Brella (Both Summit Days and Awards) (8-9 March): €580
    • Corporate Package of 2 Tickets: €980
    • Corporate Package of 5 Tickets: €1980


Cancellation Policy: In case of cancellation of your reservation before 8th February (one month before the event), we will refund 50%; cancellations after 8 February are non-refundable.


  • GUEST #1

  • GUEST #2

  • Contact person:


  • Invoice details:

  • Ticket & quantity

  • Spam protection:

Firms attending 2021-2022 included:

Alliance for Recruitment 3M 3M GSC Poland Academic Work ACCA ACCEE  Adaptive Solutions & Advisory allnex AmCham Slovakia Aon Arrow Servcies ARVAL SLOVAKIA Arval-BNP Paribas SSC ASPIRE ATEA SSC Latvia Automation Innology Avis Budget Group Business Support Center BARR Bydgoszcz Blackstones BULPROS CIMA CircleK Europe Citco Vilnius Citi Cognizant Colliers ConnectionsConsult Coty Credit Suisse Curium Pharma (Prague) Cushman & Wakefield Polska CzechInvest Danske Bank Lithuania Deloitte Dentons Deutsche Post DHL Deutsche Telecom Services Europe Slovakia DFCG (France) Diageo Business Services Digital Startup Digital Teammates DSV EDC Debrecen Ltd. Employer Branding Institute Enea Centrum EPAM Systems Poland Euroclear Bank EuropaProperty Evry Latvia ExxonMobil EY Ford (Hungary) FRISTA Fujitsu Goodyear Groupon GTAI HCL HRO Digital HSBC Service Delivery (Polska) Huawei Hungarian Investment Promotion Agency Hungarian Outsourcing Association Hypercare/Waywer IAG IBA Group Impact Advisory Infosys ING Bank Institute of Directors Intermedia Intertrust Invest Lithuania Jetro JLL JLL Business Services Kemira Gdansk Klaipėda ID Knowledge Pyramid Kft KPMG Tanácsadó Kft. Latvia Investment Agency/LIAA Let’s Manage IT Location Perspectives Lviv City Council Macgregor Malecki Executive Search MARS Mazars McKesson Business Services Lithuania Michael Page International Moldova Moody’s Shared Services MSC Shared Service Center Riga MSD MSD EMEA Business Services Center Nasdaq NBC Nissan (Hungary) NorNickel OMV Austria Opole City Town Hall OpsTalent Orange Polska Panattoni Development Europe Parker Hannifin Pearson UK PKP ENERGETYKA CUW PPG PwC (Financial Crime Unit) Randstad SourceRight EMEA Rimilia Sanofi SARIO Schaeffler Global Services Europe Schneider Electric SEB Global Services Signify Sii Slovak Investment Agency (SARIO) smarteyesaver.com Soitron Squire Patton Boggs State Street Stefanini Symmetrical Talentuno Tbilisi City Hall TCS The Hackett Group ThomsonReuters Tieto Tilde SIA Transparent Transparent Solutions Ukraine Invest UNICEF GSSC UNUM Valeo Velux Vodafone Western Union Processing Lithuania Winshuttle Wolves Summit World Courier Zoetis

Firms attending 2021 included

3M Global Service Center Poland ABB ABInBev Accenture Adaptive SAG AGCO Hungary Ltd. Alaris (Kodak) Alliance for Recruitment allnex Latvia AmCham Slovakia AmerSports AON ARC-Consulting Arrow Services ASPIRE ATEA Global Services Riga ATOS AVIS BUDGET GROUP BSC KFT AVON Avvaneo Bazaarvoice BNP Paribas Securities Services BNY Mellon Booking.com Lithuania BP Bulgarian Outsourcing Association Business Link Bydgoscz (BARR) Capgemini CBRE CIMA Circle K Business Centre Riga Cisco Systems Citibank Europe Plc City of Lviv Cognizant Technology Solutions Cognizant Technology Solutions Hungary Competence Call Center Conduent Connectis Coty CPL Jobs Credit Suisse Cushman & Wakefield Polska CzechInvest Danske Bank Deloitte Dentons Business Services EMEA DFCG DFDS Digital StartUp Digital Teammates Digital Workforce DNB ASA Latvijas filiale DNB Bank ASA Latvia Eaton Enterprises (Hungary) Electrolux AB EPAM Systems, Inc. EVRY Latvia ExxonMobil BSC Hungary FRISTA Fujitsu Gartner German Trade and Invest Go Vilnius GSK Services GTAI Hays Henkel Slovensko HIPA Hitachi Vantara HL Tech HOA HR Factory HSBC Service Delivery (Polska) Iasi, City of Ideal Standard If P&C Insurance Latvia Impact Advisory/Dentons ING Bank Invest Pomerania InnovationDistrict – Lviv Intetics Inc. Invest Lithuania IT Services Hungary JETRO JLL JLL Business Services Kinnarps KLM KMD Krakow Univ Latvia/LIAA Lodz Lublin, City of Luxoft Lviv Investment Office Magnetic Latvia Malecki Recruitment Mazars Michael Page Moldova MoneyGram Poland Moneygram. Morgan Stanley Hungary Analytics MSC Shared Service Center Riga Nasdaq National Instruments NKT Lithuania NLMK Nokia Orange Polska Outokumpu Stainless Page Executive PAIH PKP Energetyka Poznan City Hall PricewaterhouseCoppers Service Delivery Center PWC PWC Advisory PwC SDC Katowice   PwC SDC Lviv RBS Riga City Council Saint Gobain SARIO Schaeffler SEB AB Vilnius Branch Sii Skanska Softserve Soitron Stefanini Swiss Re Symphony TCS TechMahindra Tele2 Shared Service Center Riga Telia Torus Transparent UiPath UkraineInvest Univ Krakow Verita HR Polska Western Union Processing Lithuania Whirlpool Company Polska Winshuttle Wolf Theiss

Distinguishing Top Companies and Executive Leadership in CEE's Business Services Sectors