2nd annual “CEE RPA/Process Automation Workshop”

29 January, 2020

The 2nd annual “CEE RPA/Process Automation Workshop” dives deep into the subject of Business Process Automation, with case-studies, examples, and practical advice about how to get started, how to identify processes that are ripe for automation, and how to execute and deliver a Process Automation project and strategy inside your SSC. The workshop is 100% focused on RPA teams inside SSCs in CEE.

Join us for Case-Study presentations and “lessons learned” from those who have already implemented Automation projects, hear from vendors offering different solutions to various processes, and benefit from a day of practical, actionable next-steps in the Process Automation process.

Throughout the day, several RPA vendors and implementation advisors will present examples at their stands.

Tickets can be Reserved here:http://ceeoutsourcingawards.com/attendence/  – Single tickets 580 euro; additional tickets from the same company are at 20% discount.

8:00 - 9:00

Coffees and Registration

Moderator of "CEE Process Automation" Workshop Day.

9:10 - 9:40

Keynote Speaker:

9:45 - 10:30

Digital Value Creation – 3 Case Studies: Automating select processes end-to-end within Business Services. (3 Panelists)


Christophe Bollard, Director Automation Governance, Global Business Services, MSD EMEA Business Services Center (Prague)

Tomasz Łopuchowicz,GBS Automation Team Leader, Velux Polska

Paulius Peseckas, Head of Robotics Centre of Excellence, SEB (Lithuania)

10:30 - 11:00

Coffees, Fruits, and Networking

11:00 - 11:20

AI-powered RPA. Orange's SSC supports the Group in accounting activities (AP, AR, FA, GL, Services & Settlements) and has been successful at scale implementing RPA to boost efficiencies.

Michal Wierzbowski, Director of Shared Service Center, Orange Polska

11:20 – 12:50

5 Condensed Briefings: CaseStudies of process-automation. Insights into their challenges, implementation, and staff development/training.



Distinguishing Top Companies and Executive Leadership in CEE's Business Services Sectors