Forum agenda

CEE Outsourcing and Shared Services Awards, 6 February 2014

• 8:45 - 9:15
  Registration and Networking
• 9:15
  Official Opening by Poland`s Minister of Labor Wladyslaw Kosiniak-Kamysz
• 9:30 - 10:30
  Operating Shared Services operations in Poland: Case studies and real experiences. Session with centre managers, offering operational insights.
  Speakers:

  • Martin Ring, Managing Director, BNY Mellon Poland Global Delivery Centre
  • Robert Góra, Country Head BPO, WIPRO, (Poland)
  • Elżbieta Zielinska, Human Resources Manager, Capita Polska
  • Krzysztof Bronisz, Vice President Operations, Franklin Templeton Investments Center
• 10:30 - 10:50
  Coffee Break
• 10:50 - 11:40
  CEE`s BPO and SSC landscape. Regional differences and how decisions get made between leading cities in the region.
  Speakers from BPOs/SSCs in Hungary, Czech, Romania and Baltics.
  Speakers:

  • Mart Ambur, Head of IT Center Tallinn, Kuehne + Nagel
  • Paul Hansen, Programme Director, Business Service Centre Lundbeck
  • Andreas Gehrmann, RWE Group Business Services GmbH, Head of Transition Management, Essen, Germany
• 11:40 - 12:00
  Coffee Break
• 12:00 - 12:45
  Newest Investors in Poland and CEE`s BPO/SSC sectors:
  How did they decide? Case studies of newest investors.
  Speakers:

  • Arkadiusz Rochowczyk, Managing Director & Head Business Service Center EMEA, Kemira
  • Ilona Jacevic, Head of Group and Corporate Banking Service Desks, Barclays Technology Centre Lithuania
  • Grzegorz Siemiński, Vice-Mayor of Lublin
  • Jan Pijewski, Proama
• 12:45 - 14:30
  Buffet Lunch and Networking

CEE Shared Services And Outsourcing Awards 2016

Location: Hotel Intercontinental Warsaw, Poland
Date: 4 February, 2016
Time: 18:30-24:00
Attendees: 275+
Dress Code: Black Tie (formal attire)

Management of Shared Services centres and BPO/ITO centres receive 33% discount off single ticket prices for both Gala and Forum.