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    Agenda: 25 March

    3rd Day: 25 March

    25 March, 2022 (09:00 – 15:00)

    In 2022, we have added Friday to the agenda, as the 3rd and last day – and ONLY as 100% online.  There is no physical event on Friday.

    This day is designed to facilitate more virtual 1-on-1 meetings using the Brella online video meetings tools.  For example, while many of the InPerson guests will spend time meeting with other InPerson guests during 23-24 March, the 25th March is dedicated exclusively to direct, 1-on-1 pre-planned video-meetings online.

    Everyone who registers for the Summit or Awards will also – and automatically – have full access to the Brella platform.

    Here is .

     

    8:00-9:00

    Coffees and Registration

    9:00 - 9:45

    Keynote Opening Panel: The Virtual Workplace. How does it work? Management and Motivation issues; HR issues; and Virtual-vs.-Physical office issues.

    Panel led by Romek Lubaczewski, Partner, PWC

    Romek Lubaczewski, PWC

    9:45 - 10:30

    Locations as Opportunities: Is it the Death of Location? Or is it Reborn in a new Incarnation? Global, CEE Regional, and Local Opportunities.

    Panel led by Elias van Herwaarden, Head of Location Strategy, EMEA Occupier Services

    Elias van Herwaarden, Colliers

    Marius Ivanauskas, Head of Group Business Services, Telia

    Ivaylo Slavov, CEO, Digitall

    10:30 - 11:00

    Coffee Break

    11:00 - 11:45 Stage I

    Newcomers Roundtable: Fresh perspectives on CEE's BSC environment from 3-4 new entrants.

    11:00 - 11:45 Stage II

    Cybersecurity: Strengthening cyber resilience with integrated security platforms

    TCS

    11:45 - 12:30 - Stage I

    Perspectives from HQ's about Digitalization's new urgency. (Panel of 3 global directors)

    11:45 - 12:30 - Stage II

    Process Automation: Why has Automation and Robotics been so slow to take take root? And how the Leaders are getting it done.

    12:30 - 13:30 - Stage I

    3 Break-Out Sessions (18 min each)

    Self-service in Shared Services, Tim Woodhouse.

    Sustainability and SSCs

    Work-from-Home Capabilities and Best Practices

    12:30 - 13:30 - Stage II

    3 Break-Out Sessions (18 min each)

    Procurement Analysis and Cost-Reduction Services (end-to-end); Order Recovery; and Reconciliation Services. Oscar Reitsma

    Digital, Virtual and Automated: 15 Ideas to further transform your enterprise.

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    12:30 - 13:30 - Stage III

    3 Break-Out Sessions (18 min each)

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    13:30 - 14:45

    VIP Luncheon

    13:30 - 16:30

    1-on-1 Online Video Meetings via Brella platform. (15 minutes each; pre-planned and pre-scheduled meetings).

    18:30 - 23:30

    CEE BSC Awards Gala

    MEDIA PARTNERS

    Distinguishing Top Companies and Executive Leadership in CEE's Business Services Sectors